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Nathan, Installer
Category: TV
Satisfied Customers: 25904
Experience:  Custom home theater installer, authorized dealer top brands.
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I have a panasonic 5-" plasma that the picture stopped

Customer Question

Customer: I have a panasonic 5-" plasma that the picture stopped working on... just looking for troubleshooting threads model # *****
JA: Thanks. Can you give me any more details about your issue?
Customer: TV has audio but the video just stopped - all black screen I purchased another TV and am trying to fix this one now noticed about two months earlier that the HDMI input was also not working. hoping that they are on the same board.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to TV Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: sure
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Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 1 year ago.

If you have got no hdmi, which is an extremely common failure on these sets, then you have, at minimum, a bad A board.

The problem is typically with finding them - these plasmas are now obsolete and for a 2005 model it is already well past its service life. It can be fixed, the the price of the board alone, if it can even be found, will be in the $300 range as they are in very short supply and have been in high demand over the years. Even that board may not be sufficient to fix the underlying video issue which could be coming from half a dozen other boards that are equally difficult to find.

For a tv of this age and resolution (only 720p capable) I'd hesitate to make any investment in it at this point. I realize you've already replaced it, but you could buy a brand new LED tv for the same amount you'd spend just on parts, with no guarantee it would even resolve the problem.

If you'd like to proceed, I'd be happy to help with trying to find parts and work through the repair process though. Personally, I'd cut my losses and move on at this point, the tv has lasted years past what it was designed for and given more value already than could reasonably be expected of it.

Best regards, ***** ***** for the news,



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