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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My remote doesn't work. Called Westinghouse and was told

Customer Question

My remote doesn't work. Called Westinghouse and was told they only sell appliances like washers parts. Bought a universal remote. Going well but now stuck in setup wizard. I don't need to be in wizard. I want to get out. If I stay in, I can move around the languages but ok does not work.
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, and sorry you're having problems. We are now connected on this website- which saves you money over having a Tech come to your home, and in many cases we can fix the problem you're having.

What is the full model number off of the back of your Westinghouse?

Also what is the brand and model of the universal remote you bought?