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I have a new vizio tv and its suppose be 1080p hd model

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Hello, I have a new vizio...
Hello,
I have a new vizio tv and its suppose be 1080p hd model m50-c1 and it seems be stuck on zoom and I want to on normal can you help please.
Submitted: 1 year ago.Category: TV
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Answered in 5 minutes by:
12/27/2015
TV Technician: Shahid, Technician replied 1 year ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 11,587
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
Thanks.

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Customer reply replied 1 year ago
DirecTV, and Panasonic blue ray player
TV Technician: Shahid, Technician replied 1 year ago

Thanks for the info, what video source gives zoom picture on TV?

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Customer reply replied 1 year ago
tv
TV Technician: Shahid, Technician replied 1 year ago

I understand you get zoom picture on TV but when it happens, while watching Directv channels OR when playback Bluray player?

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Louie
Louie
Louie, Technician
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