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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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We have the 46xv640uz tv. Love our tv! We turned it on this

Customer Question

We have the 46xv640uz tv. Love our tv! We turned it on this evening . The cable box comes on but the tv will not come on. It has never done this before. My husband unplugged every one of the numerous plugs without knowing which of them goes to the tv.The cable box Dvr keeps staying on when replugged but no power from and will not turn on. Is there anything you can help us try?
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

- How old is the TV and how long it have had the problem?

- Does power indicator light on TV turn On or blink when press power button?