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Louie, Technician
Category: TV
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Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Hooking up Jvchd 56g786 tv we bought it used kids new Xbox

Customer Question

Hooking up Jvchd 56g786 tv we bought it used for my kids new Xbox but we can get the picture to work but no sound. Sound worked when we bought the tv
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello and sorry you're having problems. Can you please tell me what type of cable is being used to connect the Xbox to the TV (HDMI, etc.)?

Also which specific port(s) on the back of the TV is it plugged into?