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HoW do I get PIP off the screen?? My tachi is 11 years old.

Customer Question
HoW do I get PIP...
HoW do I get PIP off the screen?? My Hitachi is 11 years old. I don't have the remote.Can't find it.
Submitted: 2 years ago.Category: TV
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12/25/2015
TV Technician: Jack, Technician replied 2 years ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 10,306
Experience: 40 years experience as audio,video repair and installation tech
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Hi , I`m Jack
Perhaps I can help you with this problem but first could you please give me the tv`s model number ?

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Customer reply replied 2 years ago
ok. Wait just a moment while I get it>
TV Technician: Jack, Technician replied 2 years ago

O.k and does that tv have that PIP function to start with and it got activated somehow ?

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Customer reply replied 2 years ago
I have never used the PIP function on this TV..,Only number I can find on the back is AAX2932-A
Customer reply replied 2 years ago
Don't know how it activated
TV Technician: Jack, Technician replied 2 years ago

O.k but do you know if it even has that function to start with ?

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Customer reply replied 2 years ago
I don't think so
TV Technician: Jack, Technician replied 2 years ago

What i`m thinking here is that this could come from the satellite box .

Is it satellite that you have ?

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Customer reply replied 2 years ago
Direct TV
TV Technician: Jack, Technician replied 2 years ago

O.k then you said that you restarted it so i guess it would mean you turned it off and back on again but ths time pull out its pwer cord for 30 secs or so and plug it back

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TV Technician: Jack, Technician replied 2 years ago

Give it a couple of minutes to re-acquire the satellite once you plug it back

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Customer reply replied 2 years ago
I have unplugged it restarted the Receiver. Direct TV says its the TV and not their receiver.
Ok willtry that. Takes me awhile as it is hard to get to.
TV Technician: Jack, Technician replied 2 years ago

You already tried to unplug its power cord ??

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Customer reply replied 2 years ago
Ok I unplugged the receiver box and replugged. PIP still there. Receiver restarting now.
TV Technician: Jack, Technician replied 2 years ago

O.k then you mean that pip never went away while the sat.box was unplugged ?

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TV Technician: Jack, Technician replied 2 years ago

You said that tv was a hitachi ??

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TV Technician: Jack, Technician replied 2 years ago

could it be a pioneer ?

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Customer reply replied 2 years ago
No it is an Hitachi 52 inch.When I unplugged the receiver everything went off.
TV Technician: Jack, Technician replied 2 years ago

O.k then you mean you still had the tv screen but no more PIP box ?

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TV Technician: Jack, Technician replied 2 years ago

Or you simply had a black screen ?

You don`t happen to have something else connected to this tv do you ?

Can you open its own menu and if so does that box disappear when you do open it ?

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Customer reply replied 2 years ago
Tv went off with receiver unplugged. When I replugged it the screen came back with PIP still on With Direct TV logo
TV Technician: Jack, Technician replied 2 years ago

TV went off ??

Did you unplug the tv or the satellite box ?

Right now without the model number I have no idea what I`m talking about sorry but I will opt out and repost your question

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Customer reply replied 2 years ago
OK good night.
TV Technician: Jack, Technician replied 2 years ago

If you feel a bit more enterprising today , reach behind the tv and look for a sticker that may have the model number ??

If it is an older CRT/tube type rear projection hen it may be something like 51F510 , 50UX52 etc.

Or a mode with a lamp could be 50V710

Plasma 55HDS69

LCD 50L.......

Note that the model number always starts with the tv screen size so it will be 50...... for a 50" model

Let me know if you still need help with that and merry christmas

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Jack
Jack
Jack, Technician
Category: TV
Satisfied Customers: 10,306
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Experience: 40 years experience as audio,video repair and installation tech

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