How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Trying to synch my new TV with my Comcast controller.

Customer Question

Customer: Trying to synch my new TV with my Comcast controller.
JA: Thanks. Can you give me any more details about your issue?
Customer: controller is an xfinity. TV is a Motorola.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to TV Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: sure
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hi, Motorola does not make TV's, so please get me the model number off of the back of your TV and I can assist.

Customer: replied 1 year ago.
I am is a Magnavox. Model 40ME325V
Expert:  Aric replied 1 year ago.

Thank you. Do you have the guide for the controller, and have you tried Magnavox codes?