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I just got a new Samsung TV and I cannot get it to work with

Customer Question
my VCR/DVD player. The player...
I just got a new Samsung TV and I cannot get it to work with my VCR/DVD player. The player is connected exactly as with the old TV.
Submitted: 1 year ago.Category: TV
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Answered in 1 minute by:
12/22/2015
TV Technician: Jack, Technician replied 1 year ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 9,921
Experience: 40 years experience as audio,video repair and installation tech
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Hi , I`m Jack
Perhaps I can help you with this problem but first could you please give me the tv`s model number ?

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TV Technician: Jack, Technician replied 1 year ago

When you say connected exactly as with the old tv , would that be with a set of red/white /yellow cables connected under dvd/vcr terminals on the combo unit ?

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Customer reply replied 1 year ago
Does this call obligate me to the continuing charge? Does the $5 deposit count toward the $18?
TV Technician: Jack, Technician replied 1 year ago

Never mind the automated phone offers from the website , wasn`t from me and it won`t be of any use at this point

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Customer reply replied 1 year ago
What should I do? I don't mind paying to have this problem resolved to my satisfaction, but I do not want a continuous repair service.
TV Technician: Jack, Technician replied 1 year ago

Sorry but I am not privy to any of the money matters or subscription or trials etc. etc. not an employee here but an independent tech. that gets paid by this website once you rate me for my help .

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TV Technician: Jack, Technician replied 1 year ago

If you want more info check this link or phone number then let me know if you still wish to proceed ;

http://ww2.justanswer.com/help
1.***-***-****

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Customer reply replied 1 year ago
Sorry, Jack. I guess I have been ripped off for my$5. I know it is not your fault. I am an old lady not good with these electronics. Will sign off now.
TV Technician: Jack, Technician replied 1 year ago

No problem , merry christmas

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Louie
Louie
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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