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I have a Samsung LN46C670M1F LCD TV. TV will come on but can

Customer Question
Customer: ***** *****. I have...
Customer: ***** *****. I have a Samsung LN46C670M1F LCD TV. TV will come on but can not see picture, has sound but no picture. If you shine a bright light at the screen you can barely see a picture. How can I fix this?
JA: Thanks. Can you give me any more details about your issue?
Customer: Not really that pretty much sums it up.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to TV Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: Yes
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.Category: TV
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Answered in 16 minutes by:
12/22/2015
TV Technician: Jack, Technician replied 1 year ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 9,921
Experience: 40 years experience as audio,video repair and installation tech
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Hi , I`m Jack
Perhaps I can help you with this problem but first could you please send me a reply when you see this ?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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