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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have one of your HW-JM25 sound bars. a tv installer hooked

Customer Question

I have one of your HW-JM25 sound bars. a tv installer hooked it up yesterday and it worked fine. this morning no sound. The green led is on and the red onr flashes when i press the power button.
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, What is connected to the soundbar directly please (make and model of TV, and also is there a cable box involved)?

Expert:  Aric replied 1 year ago.

Did you need help with this?