Customer: Hi Aric, ***** ***** here. We have an LG 50PC1DRA plasma
from 2006. Recently it has started shutting itself off with a loud "pop" sound. I removed the back cover and cleaned a lot of dirt from inside, now it is staying on. Not sure the dirt was the problem, what should I be checking for?
JA: Thanks. Can you give me any more details about your issue?
Customer: everything works fine on the tv, but it will shut itself off with a loud "pop" sound. Some times it will stay on only a few seconds, other times it is several minutes.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to TV Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: yes, I can wait
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.