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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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We have a 55" model e470i-AO, It is 2yrs old sound, but no

Customer Question

We have a 55" model e470i-AO, It is 2yrs old sound, but no Picture..
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.

Welcome! We are now connected together on this convenient website. I am an experienced electronics field technician and your satisfaction is my top priority. To get started we need more information (additional details may be required):

1. Is the screen all black or all blue or error message or?

2. If you press MENU on the Vizio tv remote or the tv itself, does anything come up on the screen?


** My replies can take up to 5 minutes to appear **

** Do NOT start a new question **

Customer: replied 1 year ago.
all black, let me try menu button
Expert:  Mike G. replied 1 year ago.


Customer: replied 1 year ago.
I want to cancel this acct now.. Please do not bill my card..
Expert:  Mike G. replied 1 year ago.

I do not handle accounts or cancelling.

I am a technician and only here to help you with the tv issue.