How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Tv shuts off on its own

Customer Question

tv shuts off on its own
Submitted: 1 year ago.
Category: TV
Expert:  Steve G. replied 1 year ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

Now...when the TV shuts down, the red LED on the front of the set will blink in a repeating pattern. Can you tell me how many times the LED blinks between the short pauses? For example: 5 blinks, pause, 5 blinks, pause etc.

Let me know if you see that.

Customer: replied 1 year ago.
Hi Steve, i will have to be home to see that , im at work now. But for the most part it wont turn back on now. Its intermittent.Can i get back to you on that answer and how do i get back to you?
Expert:  Steve G. replied 1 year ago.

Just reply the same way that you just did.

I'll be here and if not, I'll be emailed.


Customer: replied 1 year ago.
Ok i will have an answer hopefully this evening, Thanks for your patience
Expert:  Steve G. replied 1 year ago.

You are welcome.

Customer: replied 1 year ago.
It blinked 11 times then turned on for a few hours, then turned off again.
Expert:  Steve G. replied 1 year ago.

Thanks for your reply. Can you look in the back and give me the model number of the Sony please?


Customer: replied 1 year ago.
number or brand?
Expert:  Steve G. replied 1 year ago.

YOu said it was a Sony. I was hoping for the model number. It usually starts with a 'K'.