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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Our screen is partially blocked with a panel stating "verify

Customer Question

Our screen is partially blocked with a panel stating "verify parental control pin". We have never set up parental controls! We can not figure out how to delete this panel blocking our screen. Our TV is a 16" Dolby Digital Plus. thanks for any help you can offer. Don Hammond
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.

Hello

Welcome

I will need the model number please found on the back of the set?

I do not use justanswers phone call facility

Anthony

Customer: replied 1 year ago.
FTV 1523
Customer: replied 1 year ago.
that was TFTV 1523
Expert:  Anthony_Infotech replied 1 year ago.

Sorry nothing coming up for both numbers please have another look

Customer: replied 1 year ago.
The only other number on the back is:(###) ###-####0000079
Expert:  Anthony_Infotech replied 1 year ago.

No that is the serial number and no sorry I cant get anything up for that code you sent

Customer: replied 1 year ago.
I got a response from you at 5:03 but none at 5:13
Expert:  Anthony_Infotech replied 1 year ago.

My response is above the last one you just said?here it is again

No that is the serial number and no sorry I cant get anything up for that code you sent

Expert:  Anthony_Infotech replied 1 year ago.

I can't find the set even in a google search