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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Why won't my vizio remote ( or the universal one I bought

Customer Question

Why won't my vizio remote ( or the universal one I bought for that matter) let me change channels with the up/down button. I can't do it with the button on the tv either. Model V0479FHDTV20A
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 1 year ago.

Can you tell me how you get your tv channels (antenna, basic cable, cable box, satellite box)?

Customer: replied 1 year ago.
Basic canle
Expert:  Nathan replied 1 year ago.

Thank you for confirming. By basic cable, I mean a coax cord from the wall jack directly to the tv (no cable box of any kind).

Will the tv respond to the channel up/down buttons on the side of the set?