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Louie
Louie, Technician
Category: TV
Satisfied Customers: 12460
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My name is ***** *****. I have Sony Model # KDL-52VL150 that

Customer Question

Customer: My name is ***** *****. I have Sony Model # ***** that has vertical lines on left side and no picture.
JA: Thanks. Can you give me any more details about your issue?
Customer: I've done factory reset and firmware update and no change.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to TV Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: Sure
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: TV
Expert:  Louie replied 1 year ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, the described symptom almost always point to an internal hardware issue or more particularly, possible suspects after a review of the Service Manual are:

  • • T-CON board/connector (least likely);
  • • LVDS cable (likely);
  • • panel (most likely).

All of the above would require that the unit be opened up for visual inspection, voltage/continuity/resistance checks, confirm faults and effect repairs.

I realize that the above information may perhaps be not what was expected. Unfortunately, there is no quick-n-easy fix and neither is there a workaround; sorry for having to be the bearer of bad news.

If comfortably able and feel safe to do so, are you then considering a DIY (do-it-yourself) repair approach? If yes, do you have access to and familiar with a multi-meter and even perhaps a soldering iron?