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Samsung LE32R74BD turns on. Screen is on 1 second then turns

Customer Question
Customer: im Phil. Samsung LE32R74BD...
Customer: im Phil. Samsung LE32R74BD turns on. Screen is on for maybe 1 second then turns off again. Not even standby light stays red
JA: Thanks. Can you give me any more details about your issue?
Customer: Cants get tv to stay on
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Submitted: 1 year ago.Category: TV
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Customer reply replied 1 year ago
anybody there
Answered in 22 hours by:
12/7/2015
TV Technician: Aric, Technician replied 1 year ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 45,114
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello, and sorry for the delay.

I may be able to help, but I need to ask you for some more information.

How old is the TV please?

Also, when did the problem occur- was it after a storm, or power outage, etc.?

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Customer reply replied 1 year ago
TV is 8 years old. Problem was not after storm or power outage
TV Technician: Aric, Technician replied 1 year ago

Okay, was basically wondering if this si the first time it's done it, or if the issue occurred in the past.

We often see these sets develop faults after a few years, and in most cases it requires replacement of a component (the Power Supply Board being the most common).

However it's worth it to try a hard reset, as sometimes the processor in the TV can simply have locked up.

The first thing you would try, is disconnect the set from power, then press and hold the power button on the TV itself (not the remote), for 10 seconds and release. Then plug the set back in, and also check that the power cord is connected tight at the TV as well. Press power once, and see if the set powers up normally. Try this procedure up to 3 times, and please let me know what happens.

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TV Technician: Aric, Technician replied 1 year ago

Do you need further assistance with this?

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Customer reply replied 1 year ago
Need to check if this works this evening when I get home from work. I will advise then. Thanks Phil
TV Technician: Aric, Technician replied 1 year ago

Okay no problem. Offhand I don't have high hopes for it, as this is generally a hardware failure that causes this, but it's the only thing you can try on a user level to correct this.

Otherwise the power supply board would need to be replaced which is about 1/2 the cost of a new TV- so generally not cost effective to repair an 8 year old set.

If you need further assistance let me know. Please do not forget to click the 5 STAR RATING, at the top of the page for my efforts. It is my livelihood and you can follow up at any time if needed.

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Customer reply replied 1 year ago
Nope that didn't work
TV Technician: Aric, Technician replied 1 year ago

As stated above the power supply board would need to be replaced which is about 1/2 the cost of a new TV- so generally not cost effective to repair an 8 year old set.

If you need further assistance let me know. Please do not forget to click the 5 STAR RATING, at the top of the page for my efforts. It is my livelihood and you can follow up at any time if needed.

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Aric
Aric
Aric, Technician
Category: TV
Satisfied Customers: 45,114
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Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

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