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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a kdl65w850c that is less than one month of use, the

Customer Question

I have a kdl65w850c that is less than one month of use, the picture is recently more washed out and lots of black pixeling any advice ?
Submitted: 1 year ago.
Category: TV
Expert:  Dan replied 1 year ago.

Welcome to the site! I'm Dan. Please reply back so I know you're here. Also, are you with the unit now?

Customer: replied 1 year ago.
Expert:  Dan replied 1 year ago.

OK, good. What types of audio/video devices are connected to the TV? Cable box, DVD player, game console, etc.? Whatever is connected, can you check each of those inputs to see if the same thing happens with each?

Customer: replied 1 year ago.
verizon cable box , xbox one and blue ray
Customer: replied 1 year ago.
checking now
Expert:  Dan replied 1 year ago.

OK I'll be here.