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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a 52 inch plasma samsung TV that is going on 7 years

Customer Question

I have a 52 inch plasma samsung TV that is going on 7 years old. The visual screen takes a long time to get to the point that it shows a picture (about 5 minutes). Once it gets a valid screen the picture is great. However between the time the picture screen comes on I have a blurred green or light red screen. Sound is OK but you can not see what is happening on the green/pink screen until it all of a sudden the screen goes dark and the perfect screen comes on. No problems the rest of the night.
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with TV. I need additional info to troubleshoot the issue.
- Can you please get me the model number written on back of TV?
- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?