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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My Samsung TV is turning off after a minute or two. I start

Customer Question

My Samsung TV is turning off after a minute or two. I start it again and it goes off again.Never had a problem until now.
I did find instructions on Samsung's site but I couldn't follow their instructions on my TV.
I tried to call Samsung yesterday but I was on hold forever and gave up. What can I do to correct this?
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, my name is ***** ***** I'll assist you. I need additional info to troubleshoot the issue.

- Can you tell me what info you're referring here from Samsung's site to reset the TV?

- Is it smart TV and connected to internet?