How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

My tv cuts off after 3-5 minutes of viewing. I believe it is

Customer Question

my tv cuts off after 3-5 minutes of viewing. I believe it is not connecting to the internet.I've talked with my tv provider and my internet provider and after running their tests, the problem still exists and they both think that the problem is with the tv.
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Hello , my name is Jack

Perhaps i can help you with this but first a question ;

Your tv would not happen to be a samsung that cuts off after a few minutes being turned on ?

Expert:  Nathan replied 1 year ago.

Do you still need help with this? What is the model?