Facing TV Problems? Ask a TV Technician.
Hello , my name is Jack Perhaps I can help you with this problem but first could you please lookup that model number again ?
Thanks , it may be possible to do this without the remote but let me get the manual first .
Be a couple of minutes.
In the mean time can you tell me if we are talking about the first time setup type of situation where it asks you to set up the language .channels etc. ?
O.k but are we talking about the tv being in a different language for example or it is asking you to setup the language
What is on the screen right now ?
You said language screen , that would be the setup screen ?
Never mind that anyway , go to the TV's left side and press the menu button , that is the second last one from the bottom .
By default it should be English but if it comes down to that then those buttons can be used to navigate through the menu
Try to get out of there by pressing the menu button and let me know
You may also want to try INPUT to get out of there , that is the bottom button
o.k then if you press the channel and volume buttons , do they do anything or these buttons are dead ?
While the menu is open normally these buttons become the arrows , enter and exit .
Now you are telling me they have no effect whatsoever ?
Does the power button work ?
If those buttons do not work or have any effect beside the power button then the tv is likely in "control panel lock " mode , that is a tv function that is part of the parental lock .
Not sure what happened during the night but somehow it looks like its been turned on and also the first time setup .
If that is the case now I believe the only possible way to get out of there would be with the remote .
I can get you a new remote by the way but let me check a couple of thing first
Did you ever set a PIN number or password ***** this tv ?
Not quite screwed if you never set a pin code
This means that you very likely could use a universal remote that you could get locally .
This is a popular brand and just about any $10 universal remote will control it so once you have it programmed then you will be able to go in the lock menu and turn off the control panel lock
Can you see what I typed above ?
You do need a remote , no way around that if the control panel is locked but you could use a universal that you can buy at your local Walmart to do that
Here is a link where you can get the original by the way ;
You know what a universal remote is ,yes ?
Any universal remote that's says TOSHIBA TV on the box
If you have one around the house then try to program it for the tv if not then buy one for about $10 and it can always come in handy for other equipment later on as well .
If the panel is locked you need a remote
By the way , the first time you get into the lock menu it will ask you to set a PIN , just enter something simple like 0000
Here is the manual for your tv , just click the link below and the lock menu info is on page 46 ;
Try this ;
Unplug the TV's power cord and hold the power button directly on the tv ,keep holding it for 20 secs or so then let the tv sit unplugged for a couple of minutes before you try it again.
If this does not get the tv back to normal operation then again as I said the last hope for that is trying it with a remote to unlock the panel and/or get out of that language menu.
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