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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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How can I get Netflix after Roku appears on the TV screen? I

Customer Question

How can I get Netflix after Roku appears on the TV screen? I got Netflix until about two days ago.
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

When you turn the tv and roku on, are you seeing the roku "home" screen with the various apps showing? Or do you just get a blank screen?

Customer: replied 1 year ago.
The home screen for Netflix does not come on.
Expert:  Nathan replied 1 year ago.

What I am asking is if you can see the main roku screen, which should come up with a list of various available channels (apps), such as netflix, amazon, hulu, etc?
If not, please tell me specifically what you do see?