Facing TV Problems? Ask a TV Technician.
Hello, Please elaborate on how you're getting your broadcasts- is there a cable or Satellite box connected to the TV?
Also what remote are you using- the Sharp remote, or a cable company remote?
Okay, when you're using a Cable Box ("cable" does not tell us anything- but an ATT remote does tell me you're using a "box"), this means the CC function is being generated by the box itself.
I was asking specifically which remote you're using to try and remove the CC function please?
Also, when you switch to the TV's built in APPS- is the CC function still showing? If NOT- then the issue is being generated by the ATT box with certainty.
Let me know and we can proceed.
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