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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I'm trying to get sound from a Panasonic TC-60AS530U to a

Customer Question

I'm trying to get sound from a Panasonic TC-60AS530U to a Sharp Sound Bar. I'm using a HDMI cable from the ARC HDMI outlet on back of TV to sound bar. There is no sound and the TV instructions says to use the Advance Sound Settings and find the Digital Audio Out selection. I am unable to find the Advance Sound Settings.
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, Make and Model of the Soundbar please?

Customer: replied 1 year ago.
Sharp HT-SB602
Expert:  Aric replied 1 year ago.

Thank you. The TV has an E-Manual- so I'm not even able to see any options in the manual. However have you already pressed the ARC button on the Sharp remote and raised the volume up? Still no sound?

Customer: replied 1 year ago.
Still no sound
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 1 year ago.

Do you still need help with this?