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Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14684
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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My Samsung Flat Screen Plasma t.v. stopped working so I

Customer Question

My Samsung Flat Screen Plasma t.v. stopped working so I called the Geek Squad to come and fix it. They said my main board and the power supply board needed replacement. I went to "Shop Jimmy", bought both and installed them. The t.v. works but I have no sound. My cable company came and checked everything and said the problem is inside the t.v. I checked to see if all connections were good and they are. Any ideas why I have no sound? Bob
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.



You should have ordered both boards by part-number NOT model number of TV did you do this?the part-number is ***** on the board itself


Expert:  Anthony_Infotech replied 1 year ago.

Do you still need help with this please?