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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Cannot get closed captions to turn off with remote or

Customer Question

cannot get closed captions to turn off with remote or otherwise. did get "off" via settings on tv but did not work.
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, The CC function may actually be generated by the Cable Box- not the TV. Please tell me how you get your programming on the set (cable box, satellite box, etc.). Also Cable provider and Make and Model Number off the cable box will be needed.

Expert:  Jack replied 1 year ago.

This is a duplicate Aric

Expert:  Aric replied 1 year ago.

My bad, Sorry about that. I'll opt out and report it to CS.

Expert:  Miel-cssm replied 1 year ago.
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. Thank you, ***** ***** Customer Support Team.