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Aric, Technician
Category: TV
Satisfied Customers: 44454
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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The tv has a picture but no sound. it is a 65" Olevia

Customer Question

the tv has a picture but no sound. it is a 65" Olevia
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, Did the cable tech reboot the cable box? Did he also try another source like a DVD player on the set to successfully trouble shoot?

I'm only asking since if the TV is actually at fault- this requires replacement of the Mainboard- which is no longer available for purchase, and in that case- and external, powered set of speakers would be needed to connect directly to the cable box.

Let me know.

Expert:  Aric replied 1 year ago.

Please reply back when able and let me know what was done exactly.

Expert:  Aric replied 1 year ago.

Do you need assistance here? If so, can you communicate back to me please?