How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 17918
Experience:  Over 16 years of experience installing and repairing electronics.
Type Your TV Question Here...
Pete is online now
A new question is answered every 9 seconds

I have a Samsung Smart TV and connected wirelessly but when

Customer Question

Hi, I have a Samsung Smart TV and connected wirelessly but when I want to watch a video on Amazon, it says my network isn't configured correctly.
Submitted: 1 year ago.
Category: TV
Customer: replied 1 year ago.
Expert:  Pete replied 1 year ago.

Hi there,

If the network connection is still playing up, and you are using a wireless connection, then try using a different wireless channel to see if it improves performance.

Let me know if that works for you...