How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Technician
Category: TV
Satisfied Customers: 36777
Experience:  Avid TV Technician
Type Your TV Question Here...
Richard is online now
A new question is answered every 9 seconds

My Logitech harmony 700 is frozen on screen prompt "press

Customer Question

My Logitech harmony 700 is frozen on screen prompt "press watch TV now"
Submitted: 1 year ago.
Category: TV
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you try to reboot it please which wipes it and returns it to new.

To do this

  1. Press and hold both the Menu button (located above Channel Up) and the Off button for approximately 20 seconds. You will see a remote with a circular arrow.
  2. Sign in to your account on
  3. Connect the remote to your computer using the supplied USB cable.
  4. Select your remote from the remote gallery.
  5. Follow the on screen prompts to restore your remotes firmware and settings.

Tell me if after doing this it then functions please.