Facing TV Problems? Ask a TV Technician.
Hello, I'm Shahid and will be happy to assist you.
What happens if you press WIDE button on TV remote to change picture size? It is located on below the volume down and green button on remote.
Please reply back with the result.
OK, have you tried to playback recorded disc in another DVD player to see if it displays correct size picture?
This is odd, does TV display normal size picture when playback regular/ commercial DVD on same player?
OK, so TV is stuck on wide mode, no matter what DVD disc plays in player, is this correct?
- Have you tried to unplug TV and DVD player power cords from wall outlet for 10 minutes to reset, replug back in and check?If not yet, can you try it now and reply back with the result?
OK, working on it to see other options.
OK, please contact customer service at following link/ number for billing issues as I have no control over such matters..