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Louie, Technician
Category: TV
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Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My TV samsung UN46D6900 black screen, no smart tv logo and

Customer Question

Hello my TV samsung UN46D6900 black screen , no smart tv logo and sound
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, I'm Shahid and will be happy to assist you. I need additional info to troubleshoot the issue.

- What does the power indicator light do when turn On the TV?

- What you have already tried on TV to fix it?

- How old is the TV and how long it have had the problem?

- Can you elaborate it - " checked to put a small clear tape on one of the pin Cable. "