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Jack, Technician
Category: TV
Satisfied Customers: 9386
Experience:  40 years experience as audio,video repair and installation tech
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How do I get closed caption on my vizio impaired oerson?

Customer Question

how do I get closed caption on my vizio for hearing impaired oerson?
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, I'm Shahid and will be happy to assist you. I need additional info to troubleshoot the issue.
- Can you please get me the model number written on back of TV?

- Is the TV hooked to cable box and do you use cable remote to change channels on TV?

These info will help to assist you further.


Customer: replied 1 year ago.
i have dish
Expert:  Shahid replied 1 year ago.

OK, so you use dish remote to change the channels, is this correct?

Customer: replied 1 year ago.
what happened to Steve?
Customer: replied 1 year ago.
please answer my ques. for hearing impaired
Customer: replied 1 year ago.
hgello where are you?
Expert:  Shahid replied 1 year ago.

Expert Steve seems offline or he have had replied this question.

Please look dish remote for CC button, push it to enable close caption feature and reply back with the result.

Customer: replied 1 year ago.
Shahid where are you?
can you answer my ques for hearing impaired?
Customer: replied 1 year ago.
Guess you can't and this is a waste of time.
Expert:  Jack replied 1 year ago.

Hello , my name is Jack
Perhaps I can help you with this ;

With the dish remote

  1. Press the MENU button and then select “Preferences.”
  2. Select “Closed Caption.”
  3. Select “Caption On/Off.”
  4. Select “CC is On.”
  5. Select “Done.”

Let me know how that goes and please take the time to rate my answer positively (use the stars to rate) if that answers your question / does the trick as it is the only way i get paid for helping you , otherwise do not rate at all , just let me know and we`ll try something else.