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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My rca TV will not bring up video input and the dish

Customer Question

My rca TV will not bring up video input and the dish technician says I need to get help from RCA. It was built in September 2002 by Thomson Multimedia inc model # ***** and serial # *****
Call me, Keith Griffitts, at(###) ###-####
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

I've sent an optional phone support offer at your request. If you prefer we can continue here in the chat format as well.

Expert:  Nathan replied 1 year ago.

Do you have any trouble using other devices with the tv (dvd, game, etc)?
Are you getting any error messages on the screen?
Can you still see the rca on screen setup menu?