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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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We have replaced the lamp, but our Sony bravio is very dark.

Customer Question

We have replaced the lamp, but our Sony bravio is very dark. We have lost the remote. Is there a way we can adjust the brightness from the side or back of TV or the comcast remote?
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, I need the details requested below to sort this.

Please postback with the correct model number off of the back of the TV.

Also, where did you purchase this lamp from and for how much- was it $110 from Pureland, or $35 from Amazon (close/knockoff)?

What exactly were the symptoms with the old lamp also please?

Expert:  Aric replied 1 year ago.

Are you able to see my reply?