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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a model 550i-b2 and the remote work work and my cable

Customer Question

I have a model 550i-b2 and the remote work work and my cable remote does not support this model. I cant seem to find a new remote that supports my model number. what should I do cant control volume or any other function. my cable remote turns on the tv and controls the channels so I think its definitely the remote.
Submitted: 2 years ago.
Category: TV
Expert:  Aric replied 2 years ago.

Hello, Can you please clarify if the original TV remote actually works the set please? Trying to find out if we have a TV problem or a remote problem here.