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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Model: M650VSE problem: audio out is not working

Customer Question

model: M650VSE
problem: audio out is not working
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, What specific jack on the TV are you using, and connected to what surround sound/external speakers please?

Also, did you have this working before and it stopped- or first time setting it up please?

Customer: replied 1 year ago.
small rca - only audio output - which was connected through splitter to 2 set of speakers and 2 headphones and was working till 2 days ago
Expert:  Aric replied 1 year ago.

Thanks. There's 3 audio outs- 3.5mm stereo, optical and HDMI ARC.

Tell me more about the system....

What's connected to the TV for sources (cable box, DVD player, etc.)?

Have you tried EACH one to see if all have no sound?

Or is there just a cable box in the system?

Expert:  Aric replied 1 year ago.

Are you still with me?