Facing TV Problems? Ask a TV Technician.
Hello, my name is***** am an experienced electronics field technician connected to you via this pay for assistance chat based support service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. What is the full model number of the Tv? see sticker on back of tv2. How long have you had the Tv?
3. If you press MENU on the original Tv remote or the tv itself, does the menu show up on the whole screen? Is it clear or do the colored lines show in the menu also?
** My replies can take up to 5 minutes to appear **** Do NOT start a new question **
If you have owned the tv for more than 1 year, then it is out of warranty and Vizio will basically tell you to find a local repair shop. That will cost you 3x as much as this online service.
If you still don't need to proceed then cancelling charges is done by YOU contacting website customer service, not by typing it here.