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Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My TV has got black lines and it looks like the pixels have

Customer Question

Hi Tim my TV has got black lines and it looks like the pixels have fallen inside . How can I fix this ? It still works fine but it looks like it is crying almost .
Submitted: 1 year ago.
Category: TV
Expert:  Dan replied 1 year ago.

Welcome to the site! I'm Dan. Please reply back so I know you're here. Also, are you with the unit now?

Customer: replied 1 year ago.
Hi I'm with it now . We are in the UK so I don't get your emails straight away as its 3 am here when you send them . I've been looking for daytime mail response . Should we just activate a refund or are you able to help still ? Kind regards
Expert:  Dan replied 1 year ago.

I can still help you. Our conversation might be delayed due to the time difference, but I'm patient so no worries. In order to diagnose this for you, I need to see a picture of the screen. Please take a photo, put it onto your computer, and then upload it here for me to see. There is a paper clip on your chat screen somewhere... that's the upload tool. Thanks.