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We purchased a 70" Vizio smart TV today and have run into a

Customer Question
problem setting it up....
We purchased a 70" Vizio smart TV today and have run into a problem setting it up. Can you help us out?
Submitted: 2 years ago.Category: TV
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Answered in 5 minutes by:
10/15/2015
TV Technician: Aric, Technician replied 2 years ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 45,767
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

What problem are you having setting it up? Please elaborate.

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Customer reply replied 2 years ago
Don't know where to go with set-up. We have satellite service as well as an antenna.
Customer reply replied 2 years ago
Can I expect a call from the technician soon?
TV Technician: Steve G., Technician replied 2 years ago
Steve G.
Steve G., Technician
Category: TV
Satisfied Customers: 17,987
Experience: VP of electronic repair company. Audio nut.
Verified

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

Ok, let me understand your set up there. You have a satellite box. Is that correct? Could you give me the model number of that box please? You will find that on the back or quite possible on the front.

Thanks.

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Steve G.
Steve G.
Steve G., Technician
Category: TV
Satisfied Customers: 17,987
17,987 Satisfied Customers
Experience: VP of electronic repair company. Audio nut.

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