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Jack, Technician
Category: TV
Satisfied Customers: 9386
Experience:  40 years experience as audio,video repair and installation tech
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The sound in my SONY TV does not come through, although the

Customer Question

The sound in my SONY TV does not come through, although the text of what is spoken comes through on the key "mute". What can I do to restore the actual sound? If I have to go to the back of the set to show serial number or that kind of information, it would be very difficult for me to do. My brochure when I purchased the set in about 2008 has the following "KDF-37H1000" and "8025750".
William D. Evans
1023 White Deer Drive
La Canada, California 91011 ***@******.***-
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Hello , my name is Jack
Perhaps I can help you with this problem and i will not need the serial number but i would have a few questions so could you please send me a reply when you are ready to proceed ?
By the way , this is NOT an answer so there is no need to rate yet.