Facing TV Problems? Ask a TV Technician.
Hello , my name is Jack Perhaps I can help you with this problem but first i would have a few questions so could you please send me a reply when you are ready to proceed ?By the way , this is NOT an answer so there is no need to rate yet.
No problem , there is no rush and I was going to dinner soon myself.
Just a couple of quick questions coming up
When you say that you moved the tv , do you mean in another room in the house for example or a new home and different cable system ?
Also , right now I`m not sure if you are talking about tv inputs or channels when you say 1,2,3,4,5 or 6 ??
O.k then right now all you have connected to this tv is the dvd and cable box , is that correct ?
You used to have the tv connected directly to cable ( no box) , is that correct ?
O.k then you connected your equipment to input 3 and 5 .
What is happening now , you cannot see them ?
You mean the INPUT 4 ,5 and 6 ?
What is the problem here then , isn`t your cable box on input 5 ?
Is it the dvd thats missing on input 3 ?
Is the cable box working at this time ?
Sorry but this is getting to be confusing here , I cannot tell which is what so lets start this again .
Is the cable box connected directly to the tv with an hdmi cable on input 5 ??
Why would you want to change the channels on the tv when you have a cable box connected hdmi that has that job , the tv doesn`t change channel , you simply set it where you connected the cable box and then use the cable box remote to change channels .
I think you are confusing channels and inputs , again your tv does not change the channels , set it to input 5 if that is where the cable box is connected and then once you see a picture use the cable box remote to change channels, not the TV's remote
I think you need the cable guy to set this up yes and if you have a new tv then have a new cable box as well .
In either cases that will fix the problem
What I meant above is that reviewing what was said so far , if you were to get a new cable box then the install usually comes with it and that would certainly clear that problem .