How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan, Installer
Category: TV
Satisfied Customers: 24874
Experience:  Custom home theater installer, authorized dealer top brands.
Type Your TV Question Here...
Nathan is online now
A new question is answered every 9 seconds

2 have a 55 inch Vizio T.V. and now the sound has gone out.

Customer Question

Hi 2 have a 55 inch Vizio T.V. and now the sound has gone out. I have only had it for 2 yrs. I never use it, only when I have company and that is rare! I am upset because there is no sound! Please help. I already called a Sears teck out and they said to call you! I had to pay them $100.00. I also paid $1,600 for the Vizio 2 yrs ago that I have maybe used 50 times.
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble. Please note that this is a paid support site - vizio provides no support for the tv at this point as it is past the 1 year factory warranty.

Can you tell me the full model number of the tv, please?