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Aric, Technician
Category: TV
Satisfied Customers: 44477
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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My apex digital tv has audio but no video. we have time

Customer Question

my apex digital tv has audio but no video. we have time warner here right now
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello and sorry you're having problems.

Does the set's own MENU show up if you press MENU using the original remote, or the buttons on the TV?

If you press Input are you able to see the Input indicator on the screen (HDMI 1, component, etc.)?

Also what is the model number off of the back of the TV?

Expert:  Aric replied 1 year ago.

Please reply back once you've read this so I know you are there, and I know to stay online.