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Aric, Technician
Category: TV
Satisfied Customers: 44496
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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My downstairs modem does not get any channels below 284. It

Customer Question

My downstairs modem does not get any channels below 284. It worked until the Noreaster and Joquain but now doesn't work. The upstairs modem gets all channels so I don't think it is the position of the satellite dish. The indicator says 771. My rid is XXXXXXXXXXXXX and the card is XXXXXXXXXXX.
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, Whom is you cable provider please?

Also, do you have another Cable Box upstairs that IS getting channels below 284?

Have you tried rebooting the cable box, by disconnecting it from power for 20 seconds and plugging it back in?