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Aric, Technician
Category: TV
Satisfied Customers: 44955
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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M3d55okd screen went black while watching tv sound is good

Customer Question

m3d55okd screen went black while watching tv sound is good but no online screen
Submitted: 2 years ago.
Category: TV
Expert:  Aric replied 2 years ago.

Hello and sorry you're having problems. Can you please tell me how long you've owned the set for?

Also, if you grab the original Vizio remote and press MENU, does the MENU show up on the screen?

Expert:  Aric replied 2 years ago.

Please reply back when you are able to see my info request.