Facing TV Problems? Ask a TV Technician.
Hello, my name is***** am an experienced electronics field technician connected to you via this pay for assistance chat based support service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. Who is your tv channel provider?
2. Do you normally change channels with the Sharp tv remote or the provider's remote?
3. Are you just using the built in tv speakers or some external speakers / sound bar / surround sound?
** My replies can take up to 5 minutes to appear **** Do NOT start a new question **
Please try resetting the free view top box by unplugging it's power cord for a few minutes.