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Nathan, Installer
Category: TV
Satisfied Customers: 24562
Experience:  Custom home theater installer, authorized dealer top brands.
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My sky box is on but channels won't connect to tv

Customer Question

My sky box is on but channels won't connect to tv
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you tell me a bit more about the problem, please?
Full model number of the tv? How specifically is it plugged/connected to the tv?

Do you have any other devices (dvd, game, etc) and if so are those working?

Expert:  Nathan replied 1 year ago.

As an initial step, can you please unplug power to the sky box at the mains for 60+ second?