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Nathan, Installer
Category: TV
Satisfied Customers: 24478
Experience:  Custom home theater installer, authorized dealer top brands.
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Our Samsung (6300 LED) tv does not show the full transmitted

Customer Question

Our Samsung (6300 LED) tv does not show the full transmitted tv picture. The displayed picture crops off the top, bottom, and sides of the transmitted picture. This is particularly disconcerting when written texts and numbers are omitted. what can be done
to get the tv to display the full transmitted picture?
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the full model number of the tv, please?
What sources/inputs do you use with it (cable or satellite box, dvd, game, basic cable, antenna, etc)