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It sounds like you have a remote that is not compatible with your TV.
You can get a universal remote that would work any device you have likely from the same store.
Or Radio Shack or Best Buy of you have one local. Even Walmart carries these and they are not very expensive;-)
But if the new remote is giving you trouble also check to see if it s also a universal type where you need to set the master code so the remote knows which device it is supposed to be controlling. The once that is set, it should work fine.
I can provide further information if you need that, but this should take care of the issue you are experiencing,
In any case, I will stick with you until this is complete.
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